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Knowledge Base
eunetic
Knowledge Base
EuropeanMX E-Mail Archive
Are you able to migrate existing archives?
FAQ
How can I set up the archive function for my domain?
Guide
How can I make the settings for archiving and what options are available?
Guide
Is there anything to consider with Exchange (2010 - 2016) or Office 365 regarding archiving (journal)?
Guide
How can I exclude certain mailboxes from archiving?
Guide
How can I search for archived messages?
Guide
How can I calculate the approximate size of the required archive storage? Do you compress archived messages?
FAQ
How can I view archived messages, download them or have them resent to me?
Guide
Where and how is the archive stored?
FAQ
Is it possible to use our admin account to globally access the mail archives for the individual e-mail addresses, or is it necessary to set up a separate account for each e-mail address?
FAQ
How can I save storage space? Can I allow messages to expire?
Guide
Show 9 more topics...
EuropeanMX General
Is a sender completely blocked after sending me a single spam message?
FAQ
What access does EuropeanMX have to the email data?
FAQ
Are your servers located in Germany?
FAQ
Can custom keywords be placed on a blocklist so that messages containing such a word are blocked?
Guide
Is IPv6 supported?
FAQ
Which providers are not supported?
FAQ
How do I log in to my Eunetic account and manage it?
Guide
How can I read the header of a message?
Guide
What are the SMTP responses and what do they mean?
FAQ
Do you scan the messages for viruses?
FAQ
What is spam and who sends it?
FAQ
Do your servers support an encrypted connection (TLS)?
FAQ
My mail server is on a blacklist. Can you help me?
FAQ
In which country are my e-mails stored?
FAQ
Does the admin have full access to the email or is the view in the web console restricted to the header?
FAQ
Show 12 more topics...
EuropeanMX Inbound Filter
Does every user need access to his SPAM account or is it only available for the administrator?
FAQ
Is it possible to have my e-mails processed exclusively via servers within Europe??
FAQ
What are MX records and which ones should be used for incoming filtering?
Guide
What is HAM? How can I report HAM messages?
Guide
What is the maximum size of an e-mail message?
FAQ
What happens if the target server is not reachable?
FAQ
Is LDAP synchronization supported? How can we set this up?
Guide
What is a Recipient Callout?
FAQ
(How) Can I change actions for specific message types?
Guide
How long are messages stored in quarantine?
FAQ
What settings can I make with regard to my mailboxes?
FAQ
How do I have to configure my mail client (Outlook, Thunderbird, etc.) to access the quarantine via IMAP?
Guide
What does quarantine mean and how can I access it?
Guide
Which methods are used for filtering?
FAQ
How can I reject messages with certain characters in the recipient address?
Guide
How can I report spam that has not been filtered and reached my mailbox as spam?
Guide
What does greylisting mean and how is it handled at EuropeanMX?
FAQ
Can I disable the quarantine?
FAQ
Which settings for incoming filtering can I make for my domain?
FAQ
What is a bounce message? How can I prevent these messages?
Guide
(How) Can I use domain aliasing?
Guide
Is there a list of all IP addresses that connect to our mail server for delivery?
FAQ
What does score and threshold mean? How are they calculated?
FAQ
Can I block dangerous/unwanted file extensions?
Guide
What can I do if I still receive spam even though I have a spam filter?
FAQ
Show 22 more topics...
EuropeanMX Installation
How do I set up PostFix to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up Exchange (2003 - 2016) or Office365 to allow verification of the recipient address for incoming messages?
Guide
[EuropeanMX Quickstart Installation Guide]
Guide
How do I create a domain in EuropeanMX?
Guide
How do I set up Exchange (2003 - 2016) to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up SmarterMail Configuration (Windows 2012) to accept incoming messages only from EuropeanMX servers?
Guide
How do I set up Cisco ASA based devices to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up Qmail to accept incoming messages only from the EuropeanMX servers?
Guide
How can I apply your MX servers to my DNS settings?
Guide
How do I set up Qmail to send messages via the outgoing filter?
Guide
How do I configure Office365 to prevent incoming messages from being blocked?
Guide
How do I set up Exim (DirectAdmin) to send messages through the outbound filter?
Guide
How do I set up Exim(DirectAdmin) to accept incoming messages only from the EuropeanMX servers?
Guide
How can I set that only messages from the EuropeanMX cloud are accepted?
Guide
How do I set up the outbound filter of EuropeanMX for my domain?
Guide
How do I set up the incoming filter of EuropeanMX for my domain?
Guide
How do I set up PostFix to send messages via the outgoing filter?
Guide
How do I set up IceWarp to send messages via the outgoing filter?
Guide
How do I set up cPanel/WHM to send messages via the outgoing filter?
Guide
How do I set up Exchange (2000 - 2019) to send messages through the outbound filter?
Guide
How do I set up MailEnable to send messages via the outgoing filter?
Guide
How do I set up cPanel/WHM to accept incoming messages only from the EuropeanMX servers?
Guide
How do I set up Cisco IOS based routers to accept incoming messages only from the EuropeanMX servers?
Guide
How do I configure Office365 to send messages through the outgoing filter?
Guide
How do I set up Sendmail to send messages through the outbound filter?
Guide
How do I set up Kerio to send messages through the outgoing filter?
Guide
Is there anything I need to consider when configuring the incoming filter in cPanel?
Guide
How do I configure Google Workspace to use EuropeanMX for my domain?
Guide
Show 25 more topics...
EuropeanMX Order & Contract
What liability is assumed in the event of data loss?
FAQ
What does the Fair-Use Traffic Agreement mean? Is a dynamic monthly billing based on traffic usage also possible?
FAQ
Are the domain and its settings automatically transferred from the trial package to a paid package?
FAQ
Which payment options does Eunetic offer?
FAQ
How can I test or set up the service free of charge?
Guide
Which contract terms and periods of cancellation must be observed?
FAQ
How are subdomains and aliases handled?
FAQ
Show 4 more topics...
EuropeanMX Outbound Filter
Is it possible to send e-mails over several different IP addresses?
FAQ
How can I activate outgoing user authentication if multiple domains send from the same IP?
Guide
What is DMARC and what is this record used for?
Guide
Is it possible to lock users automatically?
FAQ
What is an SPF record and how should it be structured?
Guide
Do you send MS-Exchange 2016 absence notes to the recipient?
FAQ
What is DKIM and why should I use it? How does the setup work?
Guide
What is an ARF report? How can I set it up? Why do I receive such messages?
FAQ
How do I set up an outgoing user?
Guide
I send messages for several domains via one IP address. Is this possible with EuropeanMX?
Guide
How can I force the use of the smart host?
Guide
How can I use the identification method 'Message header'?
Guide
Should an outgoing spam mail be detected by the filter, is there a return value / error code for the e-mail delivery? If yes, how is the SMTP error code?
FAQ
What is the hostname or IP address of the smart host that I have to enter on my Exchange server?
FAQ
Show 11 more topics...
EuropeanMX Reporting
Can I use Catch-All in combination with EuropeanMX on my server?
FAQ
How can I create my own Email Scout reports and have them sent to me?
Guide
How can I be informed about blocked incoming messages?
Guide
How can I view or edit automatic or individual Email Scout reports?
Guide
Is there an API for SPAM notification?
FAQ
Are there statistics about the blocked/delivered messages of my domain?
FAQ
Show 3 more topics...
EuropeanMX Web Interface
What do the classifications of messages in the web interface mean?
FAQ
How can I log into the Admin-Panel (web interface of the filter)?
Guide
Is it possible to determine the traffic consumption per e-mail address?
FAQ
Are several administrative users on the same domain possible?
FAQ
Is it possible to control traffic usage in the web interface?
FAQ
How to get an overview of the blocked messages?
Guide
Can access to the Spampanel be secured with a 2-factor authentication?
FAQ
Are there any examples of how the rules for the block and allow list can be designed?
FAQ
How is the admin panel structured? What are the most important menu items?
FAQ
Is there a user administration?
FAQ
Is there a log?
FAQ
Which browsers are supported by EuropeanMX?
FAQ
Show 10 more topics...
EuropeanNS General
What are the advantages of using DNS zone templates?
Article
What is Anycast DNS hosting and how does it differ from traditional DNS hosting?
Article
How does the EuropeanNS pricing structure scale with my needs?
FAQ
How can I test EuropeanNS?
Article
How does DNSSEC improve the security of my DNS infrastructure?
Article
How does Anycast DNS affect the global accessibility and latency of my website?
Article
Show 3 more topics...
EuropeanNS Installation
How can I configure EuropeanNS for my domain?
Guide
How can I perform an update for multiple DNS zones at the same time?
Guide
How can I create a DNS template and how can I use it?
Guide
What is a DNS zone and which DNS types exist?
FAQ
Can I use EuropeanNS as a master or slave name server?
Guide
How can I switch to EuropeanNS if I am already using another DNS provider?
Article
Is there an API that I can use to manage the DNS zones?
FAQ
Show 4 more topics...
EuropeanNS Troubleshooting
I have problems with DNS resolution of my domains. How can I fix the problem?
Guide
Why is my traffic going through a different node?
FAQ
Which information do I need to provide so that a particular behavior can be investigated?
FAQ
How can I restore a DNS zone?
Article
Show 1 more topics...
EuropeanSSL CSR Generator
How do I generate a Certificate Signing Request (CSR) under OpenSSL?
Guide
How do I create a CSR on my own Linux server?
Guide
What is a Certificate Signing Request (CSR)?
FAQ
What's a key pair?
FAQ
What does key algorithm mean in relation to the generation of a CSR?
FAQ
What are the advantages and disadvantages of key encryption (cipher)?
FAQ
What does the hash algorithm (digest) mean for CSR generation?
FAQ
Show 4 more topics...
EuropeanSSL General
Can I test your SSL certificates before buying?
FAQ
Do I need an SSL certificate for my website?
FAQ
Can I protect various sub-domains with a single certificate?
FAQ
Heartbleed Bug - How to make your SSL encrypted site secure again.
FAQ
Why do EuropeanSSL certificates cost significantly less than other Certification Authorities?
FAQ
What is Secure Sockets Layer (SSL)?
FAQ
Can I change the IP address of my domain if I have an ssl certificate on that domain?
FAQ
Which browsers and devices support EuropeanSSL certificates?
FAQ
Where can I get the free web seal?
FAQ
What is encryption?
FAQ
Do I need my own IP address?
Article
What is a certification authority (CA)?
FAQ
Show 9 more topics...
EuropeanSSL Install
How do I install an SSL certificate on a Synology NAS?
Article
How can I install root and intermediate certificates under Microsoft IIS 5.x/6.x?
Guide
How do I install my SSL certificate on IIS5 and 6?
Guide
How do I install my SSL certificate on IIS7 (Windows Server 2008)?
Guide
How do I copy an SSL certificate from one Windows server to another Windows server?
Guide
How can I check if my SSL certificate is installed correctly?
FAQ
Do I need to install all the certificates that I received?
FAQ
Why did I receive a zip file with several files from you by e-mail?
FAQ
How do I install my SSL certificate on the Apache web server?
Guide
How do I install my SSL certificate on Exim 4.x?
Guide
How can I create a PFX file?
Article
Show 8 more topics...
EuropeanSSL Order transaction
I only want a trial certificate, why does this type also have to be validated?
FAQ
Can I order a SSL certificate for an IDN domain (domain with Umlaut) as well?
FAQ
How does the validation of a Premium certificate at EuropeanSSL work (organization validation)?
Guide
What is a CAA entry and how does it work?
FAQ
How does the validation of an EV certificate at EuropeanSSL work (extended validation)?
Guide
How can I renew my existing certificate?
Guide
How does the validation of a starter certificate at EuropeanSSL work (domain validation)?
Guide
How does the validation of a code signing certificate work?
Article
Show 5 more topics...
EuropeanSSL S/MIME-Certificates
How can I implement my e-mail certificate (S/MIME) in Outlook 2003 and sign/encrypt my e-mails?
Guide
How can I implement my email certificate (S/MIME) in Mac OS X Mail / Apple Mail and sign/encrypt my email?
Guide
How can I implement my e-mail certificate (S/MIME) in Outlook 2010/2013 and sign/encrypt my e-mails?
Guide
How can I implement my e-mail certificate (S/MIME) in Outlook 2016 and sign/encrypt my e-mails?
Guide
How can I implement my e-mail certificate (S/MIME) in Mozilla Thunderbird and sign/encrypt my e-mails?
Guide
How can I implement my e-mail certificate (S/MIME) in iOS and sign/encrypt my e-mails?
Guide
How can I order an S/MIME certificate for multiple e-mail addresses?
Guide
What is the difference between Strict and Multipurpose?
FAQ
Show 9 more topics...
EuropeanSSL Troubleshooting
The CSR cannot be decoded or is invalid
FAQ
I have a new server or have switched to a different provider, how do I transfer the SSL certificate?
FAQ
Fixing the SHA2 error on Windows Server 2003 and XP
FAQ
Why do I get the message 'PRE-SIGN FAILED!!!'?
FAQ
I get the error message 'cert/key mismatch'. What does this mean?
FAQ
The certificate is not recognized by my mobile device.
FAQ
I get the error message 'Unsupported Keysize'. What do I have to do?
FAQ
My software indicates that an intermediate certificate has expired since 30.05.2020. How can I solve this?
FAQ
Why do I not get a green address bar in Chrome and Firefox despite having an EV certificate?
FAQ
How do I obtain a certificate with CRL extension?
Article
Show 7 more topics...
LEI General
Is a GbR subject to LEI?
FAQ
I have an LEI number but the bank says it is invalid or inactive.
FAQ
What are level 1 or level 2 data?
Article
What is the importance of an LEI number in the financial sector?
Article
How long is an LEI valid?
FAQ
What do we have to do if the company data in the official registration has changed?
FAQ
What is an LEI?
FAQ
Who is not eligible to apply for an LEI number?
FAQ
How can I find out if an LEI number has expired or is inactive?
FAQ
Verification documents
Article
Who can apply for an LEI?
Article
Who is required to use an LEI?
FAQ
What is the Policy Conformity Flag?
Article
How can I search by LEI number or company?
FAQ
Show 11 more topics...
LEI ordering, renewal and transfer
How much does an LEI number cost?
FAQ
How long does LEI application take?
FAQ
How can I register an LEI?
Guide
How can I transfer my LEI number?
Guide
Where can I apply for an LEI number?
FAQ
What happens if an LEI code is not renewed?
FAQ
How can I reactivate my expired LEI number?
Guide
How can I renew my LEI number?
Guide
3 reasons why you should never let your LEI expire.
Article
Show 6 more topics...